Q: What are SOS's rates?
A: The minimum service fee is $75.00 plus tax. That covers the first 45 minutes of the visit. Please note that most incidents are resolved within the first 45 minutes, however, if additional time is required, our technician will estimate how much longer the job will take.
Q: Do I have to bring my computer in?
A: No . You don't need to crawl underneath your desk. Our qualified technicians come to your home or office. If the system needs to be taken off-site to complete the job or repair, we unplug everything and set it back up when we return.
Q: How long do I have to wait for an appointment?
A: Usually, most jobs are scheduled within 24 hours, and very often can be done the same day.
Q: Warranty on service and equipment.
A: SOS offers a 30 day warranty on service performed, and 90 days for parts.
Q: Hours of operations?
A: We are open 7 days a week. We can therefore schedule appointments weekdays, after business hours and weekends.
Q: How far will SOS travel?
A: SOS covers the entire Ocean County including Long Beach Island (LBI) and surrounding areas. We have also serviced customers in Monmouth, Burlington and Atlantic counties, so call us at 609-698-3975 to schedule an appointment.
Q: Are there any special rates for seniors?
A: Yes. 5% discount is offered to our senior friends.
Q: Know someone who might need SOS's services?
A: We appreciate your business and your referrals. We would love to help your friends and relatives also. Just call us or email us at firstname.lastname@example.org, and we will take it from there!
Q: Want to add your comments in our testimonials?
A: Upon completion of your appointment, we encourage you to complete the survey that is emailed to you and your comments will be added. Click here for more information on testimonials.